Content area
Public service media (PSM) are undergoing essential digital transformations to compete in an audiovisual ecosystem dominated by new technological players that have reshaped traditional media consumption habits. This article examines how the digital developments of Spanish public media, within platformization processes, particularly in the field of digital audio and podcasts, integrate public service values based on a framework which identifies twelve key dimensions: universality, quality, independence, diversity, responsibility, innovation, social commitment, civic participation, media literacy, territorial cohesion, social justice, and cooperation. Using a qualitative multiple-case study methodology, these values are compared with the strategies of Radiotelevisión Española (RTVE), the media organizations grouped in the Federation of Regional Radio and Television Entities (FORTA), and Canal Extremadura. The results indicate that PSM, to varying degrees, incorporate public service values in their platformization processes. However, the findings also reveal significant challenges that, if addressed, could maximize the impact of their digital strategies.
Details
Entertainment industry;
Literacy;
Audio recordings;
Citizen participation;
Case studies;
Regions;
Mass media;
Social participation;
Habits;
Social commitment;
Podcasts;
Values;
Privacy;
Social justice;
Cooperation;
Radio;
Innovations;
Digital broadcasting;
Audiovisual communications;
Public services;
Digital transformation;
Digital radio;
Qualitative research
1 Department of Communication Sciences, Faculty of Communication Sciences, University of Santiago de Compostela, 15782 Santiago de Compostela, Spain
2 Corporación de Servizos Audiovisuais de Galicia, 15820 Santiago de Compostela, Spain; [email protected]
3 Institute of Social Sciences, University of Minho, 4710-057 Braga, Portugal; [email protected]