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M2 PRESSWIRE-September 27, 2006-Computer Associates: CA's new configuration management database speeds ITIL implementations; Automated dependency mapping technology to reduce operational risks and ensure IT alignment with business services (C)1994-2006 M2 COMMUNICATIONS LTD
ISLANDIA, N.Y. - Extending its leadership in ITIL automation software, CA (NYSE: CA) today announced general availability of CA CMDB (configuration management database). CA also introduced automated dependency mapping technology from its acquisition of Cendura Corporation that correlates Configuration Items (CI) with business services, making CA CMDB an even more powerful tool for optimizing service levels.
CA CMDB helps consolidate and reconcile data to deliver a common view of a customer's IT environment, thereby providing greater management control over IT processes. By providing a "single source of the truth" about CIs and mapping them to business services, CA CMDB improves a wide range of ITIL processes--including Change, Incident, Problem, Availability and Capacity Management. This speeds ITIL implementations, reduces change-related risks and helps IT organizations more effectively fulfill service level commitments in even the most complex enterprise computing environments.
"With CA CMDB, we can easily map our IT infrastructure to the business services we support," said Harry Butler, Support...