Content area

Abstract

Translate

ODP, a leading global provider of office products and services, has implemented Sterling Fax Conversion Services from AT&T. With this solution, Office Depot will better serve its customers by automating the manual processing of all faxed orders across its customer service call centers. Sterling Fax Conversion Services converts incoming faxes into electronic data interchange (EDI) or extensible markup language (XML) documents and reverses the process for outgoing documents.

Details

10000008
Subject
Case studies;
Order entry;
Communications equipment;
Customer services;
Automation;
Operating companies;
Order processing;
Office supplies;
Electronic data interchange;
Intellectual property;
Artificial intelligence
Business indexing term
Company / organization
Name:
Office Depot Inc
NAICS:
459410
Title
AT&T and Sterling Commerce Accelerate Office Depot's Order-Processing Capabilities: Software Automates Order Processing and Assists Compliance Efforts at Office Depot
Author
Anonymous
Publication title
PR Newswire; New York
Publication year
2009
Publication date
Feb 17, 2009
Dateline
BOCA RATON, Fla.
Publisher
PR Newswire Association LLC
Place of publication
New York
Country of publication
United States
Publication subject
Business And Economics
Source type
Wire Feed
Language of publication
English
Document type
News
ProQuest document ID
450564910
Document URL
https://www.proquest.com/wire-feeds/at-amp-t-sterling-commerce-accelerate-office/docview/450564910/se-2?accountid=208611
Copyright
Copyright PR Newswire Association LLC Feb 17, 2009
Last updated
2024-11-22
Database
ProQuest One Academic