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Choiceful This means something, just not what most users think. The connotation, before it was embraced by business folk, was about making frequent and sometimes contradictory choices, i.e. being fickle. As such, it may secretly be an apt use of language. But deciders should use "decisive" to convey the intended meaning. Open the kimono The image of corporate executives gently loosening and dropping their kimonos in advance of Geisha-like acts with one another is very disturbing. But it, too, may be secretly apt. The failure of so many deals suggests the due diligence described by this phrase focuses too much on the heat of the moment and too little on the morning after. Touch points Here because it's so widely used and sounds so dirty, particularly in the context of many personal-care...