Content area
Full Text
this review almost didn't happen. But we'll get to that in a minute. First, I have to say it's not often that a company impresses me. The first time I ordered a CalDigit product, I was in a bind, and I begged for help from the customer service reps. They didn't know me from anyone and had no reason to go above and beyond. But they did. And I became a fan of CalDigit that day.
So back to why this article almost didn't happen. We have several CalDigit drives running in our studio, and when I heard about the AV Drive, I knew it could serve a special purpose for us as wedding filmmakers. I read that the AV Drive is a small, easily portable drive that features the power of USB 3.0 and the ability to bring that technology to the Mac platform. It sounded like the perfect drive for a same-day edit (SDE) production.
After my first awesome experience with CalDigit reps and two subsequent instances in which they went beyond the call, I really wanted to give something back. So when I saw the specs for the AV Drive, I decided that reviewing it would give me the perfect opportunity to help out a company with great products and great service.
The first AV Drive that CalDigit sent me failed after a few days. I was ready to drop the review because I'm an honest person, and I knew I would have to mention this fact. CalDigit encouraged me to go ahead and do the review. Another drive was shipped to me ASAP. While it was in transit, I discovered that I had probably caused the drive failure via an improper ejection of the drive.
So the replacement drive arrived. I dutifully installed the USB 3.0 driver and restarted my Mac, only to have my system go to a gray screen that prompted me to shut down and restart again. I complied, with a huge knot in my...