Content area
Abstract
Classification is the most important step in conducting scientific enquiry. It enables us to recognise, identify and conceptualise behaviours, events, occurrences, objects or phenomena. Yet, classification has not been developed for Facilities Management (FM). This Thesis investigates demand side of Facilities Management by introducing a classification system for client FM organisations, which are currently perceived as irrelevant to each other, operating in their own territory with no other reference than their context organisation.




