Content area
Abstract
While each CPA firm faces specific human resources concerns, the variety of employee motivation, recognition, rewards, and retention steps Weaver has taken may be adapted to address varying circumstances. When motivating employees, evaluate compensation rates, select office locations that promote greater work/life balance, define career paths for advancement, supply ample feedback, and plan employee activities for outside of the office. For recognition, publicize events that matter to an individual, honor performance that exemplifies the firm's core values, acknowledge the value of volunteerism, and call out an outstanding new employee. Firms should establish a rewards program that incorporates short-term, attainable goals and offer items that matter to employees. For retention, generate meaningful metrics and comparisons regarding turnover, solicit exit interview explanations from departing employees, be flexible with work schedules, and give bonuses for referring other employees to the firm.