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Key words: e-learning, ICT, employee training and development, competitiveness.
Abstract. Constantly searching for increased efficiency and effectiveness, corporations, as well as small and medium enterprises (SME) look for a way to gain and maintain competitive advantage in the market. The development of intellectual capital, knowwhat, know-how and know-why and understanding the importance of this knowledge becomes the key to achieving the desired effects. The ability of organizations to educate and train employees while at workplace is utterly valuable. E-learning is one way that enables employees to obtain and renew the knowledge necessary to perform their tasks. This paper focuses on the application of elearning in organizations. Innovations in information and communication technologies, as well as the current development of elearning, conditions create new forms of learning, attractive to small and medium-sized organizations for overcoming traditional barriers such as lack of financial resources, time, expertise and facilities. The paper presents the corporation needs to learn. The purpose of this paper is to explore existing and potential role of e-learning in small and medium organizations as a means of developing skills of employees. The results show that respondents have a positive attitude towards the use of e-learning for personal training and development. However, this kind of training in surveyed corporations was not used. It is also notable that ICT is not used frequently enough, and it is necessary to train, motivate and encourage employees to use it.
1. INTRODUCTION
Employees today need to process more information in less time and learn more than ever before. New knowledge is continuously occurring - once a knowledge becomes obsolete, it has to be updated and a new one added. Changes related to production, marketing and technological strategies of corporations are relatively frequent, and require appropriate changes in labor skills, for information and training quickly become obsolete. Today, when knowledge workers are non-traditionally oriented in time and space, it is believed that as long as the job is done on time, no matter where and how it is done, the workers are productive. By the same token, employees want to be able to have time for learning. Modem methods of training should reflect these changes in lifestyle. Ongoing development of human resources is something that corporations, as well as...