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The Development of a Business-Processes Model for the Quality Management System in the Hotels

Skobkin, Sergey Sergeevich; Kovaltchuk, Andrey Pavlovich; Belavina, Yana Andreevna; Kalita, Gleb Vadimovich.  ; Craiova Vol. 8, Iss. 4(20),  (Summer 2017): 775-783. DOI:10.14505/jemt.v8.4(20).07