- Full Text
- Scholarly Journal
The Public Sector Can Teach Us a Lot About Digitizing Customer Service
Nili, Alireza

Preview author details
; Barros, Alistair

Preview author details
; Tate, Mary

Preview author details
.
MIT Sloan Management Review
Preview publication details
PUBLICATION DETAILS

Scholarly Journal
Cambridge: Massachusetts Institute of Technology, Cambridge, MA
Peer reviewed.Citation/Abstract coverage: SPR 72 (Vol. 13, no. 3) - present