- Full Text
- Scholarly Journal
The Public Sector Can Teach Us a Lot About Digitizing Customer Service
Nili, Alireza; Barros, Alistair; Tate, Mary.
MIT Sloan Management Review; Cambridge Vol. 60, Iss. 2, (Winter 2019): 84-87.

Copyright Massachusetts Institute of Technology, Cambridge, MA Winter 2019
This is a short preview of the document. Your library or institution may give you access to the complete full text for this document in ProQuest.