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Abstract
This thesis is a case study of the consultation strategy of the Ontario Smart Card Project (OSCP), an initiative to implement a microchip-based identity and access card for all Ontarians. The research focuses on OSCP records obtained through broad-based freedom of information requests. Records are used to develop a description of the OSCP's consultation strategy. This description is then analysed to develop a preliminary understanding of whether the consultation strategy was effective using three categories of criteria: provision of information about the project and its plans, soundness of methodologies, and whether consultation was genuine. This study found that the OSCP did not design its consultation strategy to be effective. The project did not provide information to the public and focused its activities on business and industry.
