It appears you don't have support to open PDFs in this web browser. To view this file, Open with your PDF reader
Abstract
The scope of this study was to assess user evaluation about dental care in the Unied Health System and analyze the associations between this evaluation, sociodemographic characteristics, and aspects related to humanization of the services. It involved a cross-sectional survey with a quantitative approach, in which 461 users responded to individual interviews. The outcome variable was obtained by means of the question: How do you consider the care given by the dentist and by the team in this health unit? Responses were grouped into positive evaluation and negative evaluation. The independent variables integrated two groups: sociodemographic, and related to the humanization of care. The positive evaluation (90.4%) prevailed over the negative. Using Poisson regression, it was found that the negative evaluation was statistically associated with not having felt condence in the dentist and staff, and not being able to talk to these professionals after the end of treatment. The results showed the preponderantly positive user evaluation of the service, and suggest that the evaluation may be more related to the humanization in services than to sociodemo-graphic characteristics of the population.
You have requested "on-the-fly" machine translation of selected content from our databases. This functionality is provided solely for your convenience and is in no way intended to replace human translation. Show full disclaimer
Neither ProQuest nor its licensors make any representations or warranties with respect to the translations. The translations are automatically generated "AS IS" and "AS AVAILABLE" and are not retained in our systems. PROQUEST AND ITS LICENSORS SPECIFICALLY DISCLAIM ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES FOR AVAILABILITY, ACCURACY, TIMELINESS, COMPLETENESS, NON-INFRINGMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Your use of the translations is subject to all use restrictions contained in your Electronic Products License Agreement and by using the translation functionality you agree to forgo any and all claims against ProQuest or its licensors for your use of the translation functionality and any output derived there from. Hide full disclaimer