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Abstract
Currently social media has radically changed the business process of organization. Higher Education as a place with the majority generation Y, that advances to use technology has to realize these phenomena. With social media, organization may facilitate the knowledge sharing process within organization, then to support collaborative learning from e-learning to social learning. Regarding to this phenomenon, this research will analyze the integration of concepts of knowledge management and social media as a model to identify the significant factors and its relationship to support each other. A systematic literature review from journal and text book was conducted to construct this collaboration model. The result of this study is integrated model of knowledge management and social media model to support teaching and learning activities for higher education.
Keywords: Knowledge Management, Social Media, e-Learning, Higher education
Copyright © 2017 Universitas Ahmad Dahlan. All rights reserved.
1.Introduction
Many organizations believe that with implementing knowledge management systems can make organization become effectiveness, efficiency, and competitiveness because the objective of knowledge management is to support knowledge sharing among organizational member. The increased interest of knowledge management makes many organizations investigate and implement knowledge management framework for managing and utilizing intellectual asset in their organization, one of them is higher education.
The higher education as a knowledge-based organization also has a framework to run teaching and learning process. Nowadays, teaching and learning process are no longer executed only in the classroom, but it combined using electronic platform, that's known as elearning. This method describes the use of instruments for learning process, involve the delivery of content via electronic media, such as internet, satellite broadcast, television, cable television, DVD, video, etc. According to this method, for distance education, which learning disassociated from time and place such that the learner does not share the same situation with what is being learned, it is not a big obstacle to interact between the instructor and the student.
Meanwhile, internet social media has enriched the way people to communicate and interact each other (1) because it contains abundant data can be a rich source of information (2). With social media, users allowed to post everything (image, quote, link, video, etc.) and to share and comment about those posted. Facebook, Twitter, Google+, Path and others...