Abstract

Financial inclusion has been proved as a strategy to fight poverty. Africa is a continent where the poverty rate is high and the financial sector is not developed. The continent needs more financial innovation and an increase of financial access to fight these problems. Mobile money, a mobile based financial service has been including more and more people in the financial system and the sector is growing. A lot of studies grew interest in this new financial service but none studied the system strategically. This study uses the strategic approach SWOT, completed by TOWs matrix to ascertain the current status and the future of Mobile money services. The results revealed several strengths and significant opportunities for the system as well as its weaknesses and threats. Several strategies are proposed afterward.

Details

Title
Financial Inclusion in Africa through Mobile Money Services: A SWOT Analysis of Mobile Money Services: Evidence from Bukavu in DR Congo
Author
Safari, Kulondwa; Chanceline, Lukogo
Pages
22-30
Section
Articles
Publication year
2019
Publication date
Oct 2019
Publisher
Istanbul Commerce Üniversity, Faculty of Social Sciences
e-ISSN
21499608
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
2301398912
Copyright
© 2019. This work is published under http://creativecommons.org/licenses/by-nc/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.