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1. Introduction
In recent years, information and communication technology (ICT) has become a topic of great interest in Bangladesh. With the vision of “Digital Bangladesh”, the Government of Bangladesh (GoB) has taken various initiatives to digitize the activities of different sectors. Therefore, the GoB, with the help of China, is planning to switch to “G-Cloud” (government-based cloud technology for e-governance) to store electronic information resources required by larger cross-sections of people. Wide ranging activities are being undertaken in different sectors, such as e-commerce, e-governance, networking, internet, Web browsing and applications and multimedia services, which are expected to bring significant changes in the ICT sector in Bangladesh (Kamal, 2014). In this situation, cloud computing will become a critical concept for Digital Bangladesh. Cloud computing is also a recent development in the area of ICT across the globe. It is a new computing idea that came into spotlight in 2006 and is supposed to be the “developmental outcome” of virtualization, network storage and load balancing; and is also an advancement issue for parallel computing, utility computing, grid computing and distributed computing. Cloud computing permits users to influentially contribute through hardware, software and data resources where the payment would be as per the client’s use. Cloud computing denotes both application services through the internet, the hardware and system software in the service centres that offer those services (Armbrust et al., 2010). Although it means different things to different people, in general, cloud computing ensures flawless service through the internet without requiring much hardware, software or customization process (Woodford, 2015). It ensures remote services regarding information, software, storage and computation. It reduces the extra use of technology, cost and ownership but enhances the rapidity of ICT services for distant users (Vouk, 2008). Cloud computing has established the foundation for the application of other technologies as well. In reality, cloud computing has paved the way for growth and development of technologies like big data management, the Internet of Things and advanced corporate analytics (Yao and Azma, 2021).
Cloud computing is now being used as an emerging technology in the library and information sector. Modern libraries and information centres use this technology in their systems to boost productivity, efficiency and competitiveness by speeding up the working process (Kumar, 2021). Cloud...