Abstract

With the rapid development of e-commerce, the number of online shopping transactions has increased year by year. Selecting products online, paying online, and waiting for packages to be delivered to the door has become a part of life shopping for many people, from online orders to offline delivery. Its intermediate process needs to be completed with the help of the logistics company to realize the circulation of goods. The final distribution phase of e-commerce logistics, that is, the “last mile” delivery of e-commerce express, this process will directly target the final customer. This stage has become a key stage affecting the quality of logistics and service and customer satisfaction.

Details

Title
Analysis and Research on the “last mile” distribution innovation model of e-commerce express delivery
Author
Zhang, Yu 1 ; Fan, Xiani 1 ; Zhou, Li 1 

 School of information, Beijing Wuzi University, Beijing, China 
Publication year
2019
Publication date
Mar 2019
Publisher
IOP Publishing
ISSN
17426588
e-ISSN
17426596
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
2566021426
Copyright
© 2019. This work is published under http://creativecommons.org/licenses/by/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.