Correspondence to Dr Meredith Labarda; [email protected]
Strengths and limitations of this study
The WHO Community Engagement Package (CEP) was co-created with a community of diverse teams of WHO, Social Innovation in Health Initiative hubs, UNICEF, partner organisations and community practitioners who provided synergistic contributions in promoting best community engagement (CE) practices across the board.
This project fills a need for a harmonised CE documentation package for training based on different local contexts and with a broad range of health and social development activities including health emergencies, routine immunisation, neglected tropical diseases, city and urban development, nutritional interventions and disaster risk management.
The CE cases identified were limited to those in English, French and Spanish. Future researches can explore relevant documented and undocumented experiences in other languages.
The CEP was developed and tested primarily through online environments and might need adjustment for in-person implementation.
Introduction
There is an increasing necessity to redouble efforts using innovative approaches to bolster community engagement (CE) in the global health setting. Emergencies, including the COVID-19 pandemic, severely disrupted prevention and treatment services for non-communicable diseases, malaria and other interventions.1–4 This has compounded health inequities and widened the gap across populations. The complexities brought about by these health problems make community participation in co-creating innovative solutions to these challenges even more critical. The shift to people-centred approaches, as highlighted in the revised WHO risk communication and community engagement (RCCE) strategy,5 6 is imperative as CE can make a considerable difference in health outcomes and capacitate communities to deal with health challenges and their determinants.7–9 The response to the Nepal earthquake and similar experiences made clear that people-centred design and leadership in addressing problems facilitate more efficient use of resources, strengthen coordination and build local capacities.10 The WHO, UNICEF and development partners support CE with resource mobilisation, information, and training with various outcomes and competencies.11 However, there is no harmonised CE documentation package based on local contexts for training. This project was initiated to guide health practitioners in promoting local action, and to facilitate involvement, training, and synergies across health and development sectors to achieve collective outputs and outcomes.12–15 It responds to the need to invest in effective social innovations grounded on CE, which use bottom-up approaches and draw on strengths of individuals, communities and institutions while promoting synergies across sectors.16–18
The WHO CE package
The WHO Department of Country Readiness Strengthening conceptualised and initiated the Community Engagement Package (CEP) project based on consultations within WHO Regional Offices and Headquarters. The CEP project19 developed a database of CE experiences, a CE learning package (CELP) and a CE workshop package (CEWP) based on a broad scope of CE experiences in different settings. The compiled cases can guide programme managers, CE practitioners, in-service medical and non-medical trainees, non-governmental organisation staff and multidisciplinary teams to sharpen their skills in the CE approach.
CEP project design and components
The design of the CEP involved the creation of a database of relevant CE cases. These cases were categorised and analysed, and themes and concepts were used to develop the CELP with contributions from CE subject matter experts (SMEs). The CEWP was designed to document ‘newer’ CE experiences that can be incorporated into the database, ensuring regular updates of the learning resources (see figure 1). Table 1 summarises the three components of the CEP.
Figure 1. WHO Community Engagement (CE) Package components and relationships. SMEs, subject matter experts.
Descriptions of the components of the WHO Community Engagement Package
| Community engagement database | Organised collection of data and documentation of community engagement experiences, practices, and approaches in different regions and contexts. |
| Community engagement learning package | Curation of community engagement lessons and tools presented as online (asynchronous) modules designed to capacitate learners on basic concepts, principles, and applications of community engagement, and explore best practice experiences in solving health problems and promoting health through community engagement. |
| Community engagement workshop package | Provides tools and templates for identifying community engagement experiences in a workshop format. The contents are similar to the community engagement learning package, with a special focus on documenting ‘new’ community engagement experiences and their nuances, and a walk-through of using and submitting case studies for the community engagement database. |
Given the uniqueness, relevance and value of the harmonised CEP in the context of health emergencies and the overall global health sphere, this paper seeks to document the processes and the innovative ways by which the CEP was developed at the height of COVID-19 restrictions.
Methods
Patient and public involvement
The conceptualisation, design, and conduct of the CEP involved participation and co-creation among colleagues and potential end users in the WHO, Social Innovation in Health Initiative (SIHI) hubs, UNICEF and other implementing partners, and community practitioners and frontline responders.
CEP human resource infrastructure and way of working
The overall project methodology was anchored on CE principles and processes. Colleagues in WHO (headquarters and regions) participated in the CEP project. The SIHI global network contributed substantially to the realisation of the CEP.
WHO CEP working group
The design of the CEP project came about after consultations with WHO colleagues involved in CE work, bringing in experiences of WHO working with communities in different contexts and settings.19 These colleagues work in different thematic areas: health promotion, social determinants of health, health systems, disaster risk reduction, risk communication, healthy cities, community readiness and resilience, and population-based focused work. As the CEP design was drafted, a working group (WG) was established to provide technical advice and CE resources related to their respective areas of work. Regular WG meetings were conducted to ensure that they had updated information and an opportunity to provide feedback to improve the package. Some members of the WG also participated as resource persons in the CELP.
The WG also consulted and regularly updated the RCCE Collective Services, which is composed of WHO, UNICEF, International Federation of Red Cross and Red Crescent Societies, and Global Outbreak Alert and Response Network. UNICEF provided inputs regarding training.
SIHI global network
The SIHI Philippines hub is the main implementing agency of the project. It is part of the SIHI global network of research hubs and other partners supported by TDR, the Special Programme for Research and Training in Tropical Diseases. SIHI hubs have expertise and experience documenting social innovations from communities and communicating these innovations with stakeholders.
Led by the SIHI Philippines, the SIHI hubs based in Colombia, Honduras, Malawi, Nigeria and South Africa also participated in this project. Together, they gathered published and grey literature on CE and were involved in the development of the search terms and selection criteria, case abstracts and identification of themes. SIHI Philippines spearheaded the development of the prototype learning and workshop packages and facilitated regular virtual meetings with the other hubs and WHO staff for updates and consultation.
Development of the components of the CEP
The development of the components of the CEP can be characterised as iterative, collaborative and comprehensive and can be considered ‘community engagement in practice’.
Development of the CE database
The CE database is an organised collection of data and documentation of CE practices, experiences, and approaches used in different regions and contexts. Systematic search was done to gather and organise these, integrating multistakeholder and consultative approaches across the SIHI global network and key partners from WHO.
Search for materials on CE
This phase identified materials that document experiences about CE in programmes that address health or the social determinants of health. The search procedures were developed and co-created with SIHI hubs and the WHO using the ‘system lens’ principles and a bottom-up approach. Methods were refined as feedback was collected during implementation.
A standard procedure was prescribed for literature search to ensure the quality of cases found and maximise use of search platforms. For published literature (ie, case reports/series, review articles, research papers, journal articles), searches in PubMed, Google Scholar, Hinari, Research Gate, Scopus, Embase and LILACS were conducted. Other significant local and regional repositories were also explored.
The following standard search terms were used:
These terms were also translated to French and Spanish and additional terms for a geographical location were also added to focus searches in these areas.
For grey literature (ie, newsletters, unpublished reports or limited distribution, theses, conference papers/presentations, books and others), general search engines were used and academic and professional networks were tapped. Materials in languages other than English were included, with interpretation assistance from the SIHI network. Audiovisual materials were collected from credible organisational partners of WHO and SIHI, sources recommended by these organisations, and verified social media accounts and websites.
Interviews, surveys and correspondence with CE practitioners were facilitated to identify undocumented CE practices. Academic and professional networks of the SIHI network, WHO and partners were engaged in identifying undocumented CE practices for inclusion. Virtual communication technologies were used because of travel restrictions. Recordings or transcripts were obtained for documentation. The reviews were conducted by the project staff and SIHI hubs in coordination with the WG.
Following Preferred Reporting Items for Systematic Reviews and Meta-Analyses’ recommended process flow, materials collected were screened initially through the title and abstract, when available. These were then assessed based on the selection criteria.
Selection criteria
A set of criteria (table 2) was developed to standardise relevant CE cases that were entered into the database. This was based on inputs from various stakeholders and was finalised with consensus from WHO and the participating SIHI hubs. Definitions of specific terms also provided additional guidance.
Table 2Inclusion criteria and guiding definitions for the selection of community engagement materials
| Inclusion criteria |
Documented in reputable sources or can provide information/documentation for the assessment of validity Articles published in the last 10 years or undocumented experiences active within the last 10 years All community engagement criteria are met:
|
| Definitions of terms | |
| Communities | Groups of people who may or may not be spatially connected, but share common interests, concerns or identities. These communities could be local, national or international, with specific or broad interests21 |
| Community engagement | The process of working collaboratively with and through groups of people affiliated by geographical proximity, special interest or similar situations to address issues affecting the well-being of those people22 The process of developing relationships that enable stakeholders to work together to address health-related issues and promote wellbeing to achieve positive health impact and outcomes23 |
| Social determinants of health | Non-medical factors that influence health outcomes. They are circumstances where ‘people are born, grow, work, live, and age, and the wider set of forces and systems shaping the conditions of daily life’24 |
| Trust | Positive expectations of community members toward the current and future opportunities they perceive in their local community, namely the place where they live and interact20 Building purposeful and compassionate relationships through a resilient and community-competent health workforce that adapts to the needs and preferences of the people they serve25 |
Writing case summaries
A summary was written for each identified case including the project’s name, implementing institution, number of years the project was implemented, implementation site and health issues/topic addressed. The rationale, objectives, intervention, outcomes, lessons, challenges, and factors promoting and/or impeding CE were abstracted. Social innovations, if any, were included.
Compilation of materials
All selected and created documents were uploaded to the project’s Google Drive and kept in storage, pending migration to a WHO repository for the database, CELP and CEWP.
Analysis and identification of common themes
Content analysis of the summaries and other data extracted from the screened materials was done using open coding. Key ideas and nuances were identified and grouped into categories and themes. These were then used to tag and organise the materials in the database.
Development of the CELP
The CELP is a curation of CE lessons and tools presented as online (asynchronous) modules designed to capacitate learners on basic concepts, principles and applications of CE, and explore best practice experiences in solving health problems and promoting health through CE. In-depth analysis done with the contents of the database identified important CE principles, practices, lessons, challenges, and barriers encountered in different contexts and regions. Existing CE frameworks, toolkits and guides were also surveyed. Emerging themes and concepts were used as the basis for the development of the CELP. SMEs contributed to the contents of the CELP designed to be delivered in an online learning management system.
Initial outline and plans for the CELP were also vetted among the CEP WG, and stakeholders and partners who have extensive experience in engaging and mobilising communities, both at the regional and global levels. Comments, critiques, suggestions, and recommendations that emerged from the series of vetting processes further shaped and enhanced the content of the learning package.
Development of the CEWP
The CEWP was developed as a complementary strategy to the CELP, highlighting important topics and practical activities that might be useful for participants to enhance their CE practice. It was initially designed for face-to-face engagements, but because of the restrictions brought about by the pandemic, the pilot implementation was done online. The package materials were made into a downloadable format that can be adapted in either online or face-to-face settings. Different iterations of the activity design were developed based on the different possible country contexts, using the input from SIHI networks and frontline responders engaging specific issues and populations—migrants, indigenous populations, people living with disabilities, women, elderly and youths.
Testing the learning and workshop packages
Prototypes of the packages were tested among stakeholders, particularly community mobilisers, public health practitioners and other potential end users.
An online platform was created to test the online learning package. Pilot participants were selected using criteria that facilitated the inclusion of different groups and were invited to undergo the online asynchronous training. Feedback from the participants was obtained through online evaluation forms and was used to guide the revision of the training design.
Pilot testing for the workshop package was conducted in two phases through an online video conferencing platform. The first phase was implemented among participants from the Philippines. The pilot run tested the regional applicability and impact of the materials and content. The second phase was conducted among a global set of participants, which tested its universal applicability and impact. In both phases, user experiences were collected and used to refine the packages.
Limitations in conducting the CEP activities/process
All engagements and coordination for this project were done remotely using online platforms due to the restrictions brought about by the COVID-19 pandemic. The team ensured that participatory approaches were reinforced and the voices of CE practitioners were incorporated in the CEP.
Results
CE database
A database of experiences on CE was developed across public health in different settings. WHO and partners identified relevant resources that captured CE experiences, using the prescribed inclusion criteria. Materials in various formats (documents, videos, etc) that highlighted the practices, lessons and challenges in working with the communities were compiled. The documents and related materials are in English, Spanish and French. Summaries of documented CE cases are available in English.
Categories of cases in the CE database
There are 356 cases in the database (290 identified from published literature, 57 from grey literature and 9 from CE practitioner interviews) from all six WHO regions, categorised according to the health topic (table 3). In addition, a total of 56 cases dealing with health emergencies were identified with 30 cases on COVID-19, 12 on Ebola, 9 on environmental risk and disaster, and 5 on humanitarian crises.
Table 3Distribution of cases according to health topic and the WHO regions
| Health topic category | Number of cases per WHO region | Total | |||||
| AFR | EMR | EUR | PAHO | SEAR | WPR | ||
| Communicable diseases | 66 | 10 | 2 | 20 | 14 | 21 | 133 |
| Primary healthcare | 9 | 2 | 11 | 13 | 6 | 8 | 49 |
| Maternal & child health | 9 | 1 | 2 | 5 | 5 | 3 | 25 |
| WASH | 6 | 0 | 1 | 3 | 1 | 0 | 11 |
| Sexual & reproductive health | 3 | 2 | 2 | 4 | 1 | 2 | 14 |
| Social determinant of health | 1 | 5 | 13 | 27 | 7 | 3 | 56 |
| Mental health | 0 | 3 | 1 | 5 | 1 | 4 | 14 |
| NCDs | 1 | 3 | 4 | 3 | 8 | 11 | 30 |
| Nutrition | 0 | 0 | 0 | 2 | 2 | 2 | 6 |
| Others | 3 | 0 | 5 | 3 | 5 | 2 | 18 |
| Total | 98 | 26 | 41 | 85 | 50 | 56 | 356 |
AFR, African Region; EMR, Eastern Mediterranean Region; EUR, European Region; NCDs, non-communicable diseases; PAHO, Pan American Region; SEAR, South East Asian Region; WASH, Water, sanitation and hygiene; WPR, Western Pacific Region.
CE practitioner interviews
Seven CE practitioner interviews were conducted—five interviewees from African Region (AFRO), one each from Pan American Region (PAHO) and Western Pacific Region (WPRO). These interviews identified nine unpublished CE experiences and explored CE strategies and dynamics and how that influenced the sustainability of health interventions.
Thematic analysis
The case summaries were coded and analysed, capturing themes from the rationale for CE, key insights, facilitating factors and barriers. The documentation of the thematic analysis is available in an additional document in the database. Table 4 presents the thematic areas that emerged from the review of the cases.
Table 4Summary of themes from the community engagement cases
| Rationale for community engagement | Contextual and health system challenges Health and social goals Mechanisms |
| Key points and insights | Community mobilisation Individual and community agency Multistakeholder engagement Multidirectional communication Building on local capacity Access, acceptability and adaptation Inclusion Sustainability Participatory research Basic principles |
| Facilitators of community engagement | Adapting the intervention Applying participatory principles and approaches Maximising reach and access Using support mechanisms |
| Barriers to community engagement | Societal and contextual issues Challenges with leadership Weak health system Challenges in encouraging and sustaining participation Inadequate reach and access Knowledge/information gaps Lack of trust Issues in communication Inadequate or improper allocation of resources Organisational and logistic problems Challenges on the sustainability and generalisability of the project Timing and duration of community engagement |
Community engagement learning package
From the CE materials collected, the CELP was developed and anchored on basic principles and standards of CE and grounded on actual experiences in working with communities in different contexts and settings. The CELP includes four self-instructional modules that participants may complete independently or as a ladder-type course. Each module presents basic frameworks and concepts of CE in relation to the theme of that module and are then tied to real-world examples of CE in different contexts (see table 5). Target learners include early to mid-level professionals and practitioners applying CE in their work who may come from various disciplines such as medical and health sciences, public health, public policy and administration, programme management, social development and other social sciences. Students both at the undergraduate and postgraduate levels of any higher education institution, from various disciplines as mentioned above, may also benefit from the modules.
Table 5Modules of the community engagement learning package
| Module title | Main framework/s used | Sample cases used |
| Module 1: Engaging and Mobilizing Communities for Health and Development | WHO community engagement framework for quality, people-centred and resilient health services23 Community engagement: a health promotion guide for universal health coverage in the hands of the people26 | Setting health priorities in a community: a case example Sousa et al27 Participatory learning and action to address type 2 diabetes in rural Bangladesh: a qualitative process evaluation Morrison et al28 Community engagement in outbreak response: lessons from the 2014–2016 Ebola outbreak in Sierra Leone Bedson et al29 ‘What works here doesn’t work there’: The significance of local context for a sustainable and replicable asset‐based community intervention aimed at promoting social interaction in later life Wildman et al 30 |
| Module 2: Strengthening Health Systems through Community Engagement | Systems thinking for health systems strengthening31 | Achieving Universal Health Coverage (UHC) in Samoa through Revitalizing Primary Health Care (PHC) and Reinvigorating the Role of Village Women Groups Baghirov et al32 |
| Module 3: Community Engagement in All-Hazards Emergency and Disaster Risk Management | Sendai framework for disaster risk reduction 2015–203033 Health Emergency and Disaster Risk Management Framework34 | Shifting Paradigms: Strengthening Institutions for Community-Based Disaster Risk Reduction and Management Bawagan et al35 |
| Module 4: Community Engagement as a Driver for Achieving Health Equity and Community Resilience | Minimum Quality Standards and Indicators for Community Engagement36 | Integrated vector control of Chagas disease in Guatemala: a case of social innovation in health Castro-Arroyave et al37 |
The pilot participants found the CELP to be comprehensive in terms of content and with a user-friendly format. They appreciated how other concepts in public health were linked to CE. They suggested more practical applications and specific how-to’s, and assessment activities with immediate feedback. These were all taken into consideration in the revision of the modules.
Community engagement workshop package
The CEWP provides tools and templates for identifying other CE experiences in a workshop format. The contents are similar to the CELP, with a special focus on documenting ‘new’ CE experiences and a walk-through of using and submitting case studies for the CE database. The target participants are practitioners who are interested in sharing their CE experiences. The CEWP allows the continuous collection of evidence and discussions with stakeholders on CE principles, practices and frameworks. These resources will be catalogued, categorised, and used to update the database and the learning and workshop packages.
Participants and observers of the CEWP pilot were satisfied with the introduction and ice-breaking activities which set the stage for conducive training sessions. Participants also expressed satisfaction on the content, pointing out that the workshop addressed aspects of CE not previously considered. The topics of the training were noted to be far-reaching, covering several CE frameworks, with good video presentations. Participants were able to relate the lessons and case studies to their experiences. They pointed out a few areas of improvement, including the need for adequate time to study the cases prior to the synchronous online sessions and more breakout sessions for participants to raise issues and ensure more diverse voices and opinions. They also recommended that the frameworks need to further emphasise listening and understanding community perspectives right from the start of the engagement.
Discussion
The CEP and its development showcase innovative elements in the project design, the human resources involved and way of working, and the inter-relationships of the different CEP components.
The CEP conceptualisation and design involved broad consultations and co-creation with a community of diverse teams of WHO, SIHI hubs, UNICEF, and other implementing partners and frontline responders. The process and products of the package were vetted among stakeholders and partners at the regional and global levels. In addition, community practitioners were consulted regarding the screening criteria of cases to be included in the database, shared undocumented CE practices, and participated in the pilots of the learning and workshop packages to provide user feedback. This multistakeholder consultative processes allowed for the creation of a grounded, contextualised, relevant and integrated package.
Working on the CEP project during the COVID-19 pandemic did not deter the WHO and SIHI from intensifying collaboration. The use of online platforms enabled the team to engage and mobilise relevant resources and develop the CEP components despite the absence of face-to-face consultations and other limitations. Creative use of online platforms was also maximised for the different components of the CEP (eg, online database, online modules) while still providing templates for possible face-to-face delivery, allowing for flexibility in engagement methods.
The three components of the CEP feed into each other. The thematic analysis of the materials in the CE database guided the design of the CELP and CEWP. Selected cases were also used to reinforce and provide real-world application to the CE frameworks and related concepts in the online modules. The CEWP facilitates the discussion of CE principles and practices among practitioners and the collection of new information for updating the database and CELP with ‘new’ CE experiences.
The merit of the current CEP project over existing documentation is that the CEP is broad based—not limited to health emergencies, but includes other public health and social developmental activities such as routine immunisation, neglected tropical diseases, city and urban development, nutritional interventions and disaster risk management, among others.
An operational challenge during the documentation was the language barrier. The cases were limited to English, French and Spanish. Future researchers can explore relevant documented and undocumented experiences in other languages, which will make the database more comprehensive and unifying at the same time.
Conclusion
The design of the CEP emphasised inter-relationships among its components—CE database, learning package and workshop package. The CELP contents were taken from the comprehensive thematic analysis of the database. The CEWP facilitates the documentation of ‘new’ CE experiences and their nuances, ensuring timely updates of the database by CE practitioners themselves.
Most of the cases included in the CEP database presented key insights on CE including its basic principles and the role of individual and community agency, building on local capacity, multidirectional communication, inclusion and multistakeholder engagement. Barriers to CE including issues of access, acceptability and adoption in the setting of weak health systems and societal issues were also identified. The learning and workshop packages were then developed to guide health professionals and other stakeholders based on these grounds.
The development of the CEP was the work of multiple global stakeholders providing synergistic contributions and bridging silos. The description of the CEP methodology will allow replication, provide transparency into the development of the CEP and present lessons learnt during the development of a robust and harmonised package.
The authors would like to thank Dr Nedret Emiroglu, Director, WHO Country Readiness Strengthening Department, WHO; the WHO CEP Working Group members and resource persons: Qudsia Huda, Ankur Rakesh, Sohel Saikat, Saqif Mustafa, Samar Elfeky, Mervat Gawrgyous, Suvajee Good, Alex Camacho, Julienne Ngoundoung Anoko, Aphaluck Bhatiasevi, Faten Ben Abdelaziz, Ana Gerlin Hernandez Bonilla, Mihai Mihut, Nicole Valentine, Mary Manandhar, Dayo Spencer-Walters, Philippe Eric Gasquet, Joao Jose Salavessa Rangel De Almeida, Nina Gobat, Redda Seifeldin, Sameera Suri, Renee Christensen, Melinda Frost, Simon Van Woerden, Cristiana Salvi, Leonardo Palumbo, Aminata Grace Kobie, Anna Coates, Sonja Caffe, Gerry Eijkemans, Orielle Solar Hormazabal, Tonia Rifaey, Peggy Edmond Hanna, Godfrey Yikii, Dalia Samhouri, Supriya Bezbaruah, Kira Fortune and UNICEF resource persons Rania Elessawi, Naureen Naqvi, Ana Puri; the RCCE Collectives Services colleagues from the International Federation of the Red Cross and Red Crescent Societies (IFRC), UNICEF, Global Outbreak Alert and Response Network (GOARN) and WHO; and the CEP project staff, consultants and research associates: Erlyn Sana, Nina Castillo-Carandang, Gladys Armada, Jennel Pimentel, Justin Bryan Maranan, Nathalia Palma, Philippe Galban, Clarence Diaz, Eric David Ornos, Celina Gonzales, Samuel Tristan Vinluan, Ma. Pamela Tagle, Linda Mipando-Nyondo, Deborah Nyirenda, Katusha de Villiers, José Alejandro Carias, Perla Simons Morales, Sandra Barahona, Karla Zúniga, and Milena Bautista.
Data availability statement
Data are available upon reasonable request.
Ethics statements
Patient consent for publication
Not required.
Ethics approval
The development of the CEP did not entail participation of human subjects that requires ethical approval by the WHO Ethics Review Committee. The collection of feedback from pilot participants is a regular mechanism to evaluate training. Informed consent was obtained before documenting CE practitioners’ experiences and recording workshop proceedings. Information about the project and its objectives and the extent of their participation was discussed. Regular internal SIHI and WHO reviews and consultative processes were facilitated to ensure that project deliverables met the needs of the end users and fulfilled the objectives of the project.
Twitter @janadeborahmd, @semeeh
Deceased NJ since deceased.
Contributors YVB, ML, JRBC, JDM-A, UEO, AOJ and NJ conceptualised and designed this work. JRBC, JDM-A, PMPT, AU, MSF, MIE, JA, DM, BKM, OIE, ON, LAL, NGQ, CINA, BYB, EDCR, ESN, VN-K and GM-K gathered and analysed data. YVB, UEO, SAO, JRBC, JDM-A and PMPT drafted the manuscript. YVB and ML are responsible for the overall content as guarantors. All authors reviewed, edited and approved the final version of the manuscript.
Funding The development of the WHO Community Engagement Package was funded by the WHO. The Social Innovation in Health Initiative (SIHI) is funded by TDR, the Special Programme for Research and Training in Tropical Diseases co-sponsored by UNICEF, UNDP, the World Bank and WHO. TDR receives additional funding from the Swedish International Development Cooperation Agency (Sida), to support SIHI (Grant/Award Number: N/A).
Disclaimer The authors alone are responsible for the views expressed in this article, and they do not necessarily represent the decisions or policies of PAHO or TDR. In any reproduction of this article there should not be any suggestion that PAHO or TDR endorse any specific organisation services or products.
Competing interests None declared.
Patient and public involvement Patients and/or the public were involved in the design, or conduct, or reporting, or dissemination plans of this research. Refer to the Methods section for further details.
Provenance and peer review Not commissioned; externally peer reviewed.
1 WHO. The impact of the COVID-19 pandemic on noncommunicable disease resources and services: results of a rapid assessment [online], 2020. Available: https://www.who.int/publications-detail-redirect/9789240010291 [Accessed 19 Oct 2021 ].
2 Zawawi A, Alghanmi M, Alsaady I, et al. The impact of COVID-19 pandemic on malaria elimination. Parasite Epidemiol Control 2020; 11: e00187. doi:10.1016/j.parepi.2020.e00187 http://www.ncbi.nlm.nih.gov/pubmed/33102823
3 Ters LET. COVID-19 policies: remember measles Restart science stronger after COVID-19 Uphold the nuclear weapons test moratorium 2020; 369: 261–3.
4 Sun X, Samba TT, Yao J, et al. Impact of the Ebola outbreak on routine immunization in western area, Sierra Leone - a field survey from an Ebola epidemic area. BMC Public Health 2017; 17: 1–6. doi:10.1186/s12889-017-4242-7
5 WHO. COVID-19 global risk communication and community engagement strategy–interim guidance [online], 2020. Available: https://www.who.int/publications-detail-redirect/covid-19-global-risk-communication-and-community-engagement-strategy [Accessed 19 Oct 2021 ].
6 IFRC. From words to action: towards a community-centred approach to preparedness and response in health emergencies [online], 2019. Available: https://www.gpmb.org/annual-reports/overview/item/from-words-to-action-towards-a-community-centred-approach-to-preparedness-and-response-in-health-emergencies [Accessed 19 Oct 2021 ].
7 Gillespie AM, Obregon R, El Asawi R, et al. Social mobilization and community engagement central to the Ebola response in West Africa: lessons for future public health emergencies. Glob Health Sci Pract 2016; 4: 626–46. doi:10.9745/GHSP-D-16-00226 http://www.ncbi.nlm.nih.gov/pubmed/28031301
8 Wright K, Parker M, Nuffield Council on Bioethics Working Group. In emergencies, health research must go beyond public engagement toward a true partnership with those affected. Nat Med 2020; 26: 308–9. doi:10.1038/s41591-020-0758-y http://www.ncbi.nlm.nih.gov/pubmed/31992876
9 O'Mara-Eves A, Brunton G, Oliver S, et al. The effectiveness of community engagement in public health interventions for disadvantaged groups: a meta-analysis. BMC Public Health 2015; 15: 129. doi:10.1186/s12889-015-1352-y http://www.ncbi.nlm.nih.gov/pubmed/25885588
10 UN OCHA. Workshop report final community engagement in humanitarian action [online], 2016. Available: https://reliefweb.int/sites/reliefweb.int/files/resources/Workshop%20Report%20Final_Community%20Engagement%20in%20Humanitarian%20Action.pdf [Accessed 19 Oct 2021 ].
11 IFRC. How your community can prevent the spread of COVID-19 2020; 19: 1–5.
12 Bedford J, Chitnis K, Webber N, et al. Community engagement in Liberia: routine immunization Post-Ebola. J Health Commun 2017; 22: 81–90. doi:10.1080/10810730.2016.1253122 http://www.ncbi.nlm.nih.gov/pubmed/28854140
13 Habib MA, Soofi S, Cousens S, et al. Community engagement and integrated health and polio immunisation campaigns in conflict-affected areas of Pakistan: a cluster randomised controlled trial. Lancet Glob Health 2017; 5: e593–603. doi:10.1016/S2214-109X(17)30184-5 http://www.ncbi.nlm.nih.gov/pubmed/28495264
14 Mayhew SH, Kyamusugulwa PM, Kihangi Bindu K. Responding to the 2018–2020 Ebola virus outbreak in the democratic Republic of the Congo: rethinking humanitarian approaches 2021; 14: 1731–47. doi:10.2147/RMHP.S219295
15 Oleribe OO, Salako BL, Ka MM, et al. Ebola virus disease epidemic in West Africa: lessons learned and issues arising from West African countries. Clin Med 2015; 15: 54–7. doi:10.7861/clinmedicine.15-1-54 http://www.ncbi.nlm.nih.gov/pubmed/25650199
16 Mason C, Barraket J, Friel S, et al. Social innovation for the promotion of health equity. Health Promot Int 2015; 30: ii116–25. doi:10.1093/heapro/dav076 http://www.ncbi.nlm.nih.gov/pubmed/26420807
17 Halpaap BM, Tucker JD, Mathanga D, et al. Social innovation in global health: sparking location action. Lancet Glob Health 2020; 8: e633–4. doi:10.1016/S2214-109X(20)30070-X http://www.ncbi.nlm.nih.gov/pubmed/32353305
18 DiClemente R, Nowara A, Shelton R, et al. Need for innovation in public health research. Am J Public Health 2019; 109: S117–20. doi:10.2105/AJPH.2018.304876 http://www.ncbi.nlm.nih.gov/pubmed/30785791
19 Omoleke SA, Bayugo YV, Oyene U, et al. WHO community engagement package: a reinforcement of an inclusive approach to global public health. Int J Epidemiol Health Sci 2021; 2. doi:10.51757/IJEHS.2.7.2021.244835
20 Di Napoli I, Dolce P, Arcidiacono C. Community trust: a social indicator related to community engagement. Soc Indic Res 2019; 145: 551–79. doi:10.1007/s11205-019-02114-y
21 WHO. The 7th global conference on health promotion [online], 2009. Available: https://www.who.int/teams/health-promotion/enhanced-wellbeing/seventh-global-conference/community-empowerment [Accessed 12 Oct 2021 ].
22 DHHS. Principles of community engagement [online]. 2nd edn, 2011. http://www.atsdr.cdc.gov/communityengagement/pdf/PCE_Report_508_FINAL.pdf
23 WHO. WHO community engagement framework for quality, people-centred and resilient health services. License: CC BY-NC-SA 3.0 IGO, 2017. Available: https://apps.who.int/iris/handle/10665/259280
24 WHO. Health in the post-2015 development agenda: need for a social determinants of health approach joint statement of the UN platform on social determinants of health, Jt statement UN Platf soc determinants health 2015: 1–18.
25 WHO. Enhanced capacity building training for frontline staff on building trust and communication. 2015.
26 WHO. Community engagement: a health promotion guide for universal health coverage in the hands of the people. License: CC BY-NC-SA 3.0 IGO, 2020. Available: https://apps.who.int/iris/handle/10665/334379
27 Sousa FAMdoR, Goulart MJG, Braga AMDS, et al. Setting health priorities in a community: a case example. Rev Saude Publica 2017; 51: 11. doi:10.1590/S1518-8787.2017051006460 http://www.ncbi.nlm.nih.gov/pubmed/28273229
28 Morrison J, Akter K, Jennings HM, et al. Participatory learning and action to address type 2 diabetes in rural Bangladesh: a qualitative process evaluation. BMC Endocr Disord 2019; 19: 118. doi:10.1186/s12902-019-0447-3 http://www.ncbi.nlm.nih.gov/pubmed/31684932
29 Bedson J, Jalloh MF, Pedi D, et al. Community engagement in outbreak response: lessons from the 2014-2016 Ebola outbreak in Sierra Leone. BMJ Glob Health 2020; 5: e002145. doi:10.1136/bmjgh-2019-002145 http://www.ncbi.nlm.nih.gov/pubmed/32830128
30 Wildman JM, Valtorta N, Moffatt S, et al. ‘What works here doesn’t work there’: The significance of local context for a sustainable and replicable asset-based community intervention aimed at promoting social interaction in later life. Health Soc Care Community 2019; 27: 1102–10. doi:10.1111/hsc.12735 http://www.ncbi.nlm.nih.gov/pubmed/30864266
31 Don DS, Taghreed A. Systems thinking for health systems strengthening. Alliance for health policy and systems research, WHO, 2009. Available: https://apps.who.int/iris/bitstream/handle/10665/44204/9789241563895_eng.pdf?sequence=1
32 Baghirov R, Ah-Ching J, Bollars C. Achieving UHC in Samoa through Revitalizing PHC and Reinvigorating the role of village women groups. Health Syst Reform 2019; 5: 78–82. doi:10.1080/23288604.2018.1539062 http://www.ncbi.nlm.nih.gov/pubmed/30924751
33 United Nations. Sendai framework for disaster risk reduction 2015–2030, 2015. Available: https://www.preventionweb.net/files/43291_sendaiframeworkfordrren.pdf
34 WHO. Health emergency and disaster risk management framework. Licence: CC BY-NC-SA 3.0 IGO., 2019. Available: https://www.who.int/hac/techguidance/preparedness/health-emergency-and-disaster-risk-management-framework-eng.pdf
35 Bawagan AB, Polotan-dela Cruz L, Felizco MS. Shifting paradigms: strengthening institutions for community-based disaster risk reduction and management. Quezon City: UP College of Social Work and Community Development, 2015. http://iskwiki.upd.edu.ph/flipbook/viewer/?fb=2012-79319-U.P.-SHI&fbclid=IwAR1CKfUX_3RcdAoJiq9-4N0f6o7zCvvANoy7EnrAoMKn-rKik9EyDM4aXas#page-1
36 UNICEF. Minimum quality standards and indicators in community engagement [online], 2020. Available: https://www.unicef.org/mena/reports/community-engagement-standards [Accessed 19 Oct 2021 ].
37 Castro-Arroyave D, Monroy MC, Irurita MI. Integrated vector control of Chagas disease in Guatemala: a case of social innovation in health. Infect Dis Poverty 2020; 9: 25. doi:10.1186/s40249-020-00639-w http://www.ncbi.nlm.nih.gov/pubmed/32284071
You have requested "on-the-fly" machine translation of selected content from our databases. This functionality is provided solely for your convenience and is in no way intended to replace human translation. Show full disclaimer
Neither ProQuest nor its licensors make any representations or warranties with respect to the translations. The translations are automatically generated "AS IS" and "AS AVAILABLE" and are not retained in our systems. PROQUEST AND ITS LICENSORS SPECIFICALLY DISCLAIM ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES FOR AVAILABILITY, ACCURACY, TIMELINESS, COMPLETENESS, NON-INFRINGMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Your use of the translations is subject to all use restrictions contained in your Electronic Products License Agreement and by using the translation functionality you agree to forgo any and all claims against ProQuest or its licensors for your use of the translation functionality and any output derived there from. Hide full disclaimer
© 2022 Author(s) (or their employer(s)) 2022. Re-use permitted under CC BY. Published by BMJ. https://creativecommons.org/licenses/by/4.0/ This is an open access article distributed in accordance with the Creative Commons Attribution 4.0 Unported (CC BY 4.0) license, which permits others to copy, redistribute, remix, transform and build upon this work for any purpose, provided the original work is properly cited, a link to the licence is given, and indication of whether changes were made. See: https://creativecommons.org/licenses/by/4.0/ . Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.
Abstract
Objectives
Development of a Community Engagement Package composed of (1) database of community engagement (CE) experiences from different contexts, (2) CE learning package of lessons and tools presented as online modules, and (3) CE workshop package for identifying CE experiences to enrich the CE database and ensure regular update of learning resources. The package aims to guide practitioners to promote local action and enhance skills for CE.
Setting and participants
The packages were co-created with diverse teams from WHO, Social Innovation in Health Initiative, UNICEF, community practitioners, and other partners providing synergistic contributions and bridging existing silos.
Methods
The design process of the package was anchored on CE principles. Literature search was performed using standardised search terms through global and regional databases. Interviews with CE practitioners were also conducted.
Results
A total of 356 cases were found to fit the inclusion criteria and proceeded to data extraction and thematic analysis. Themes were organised according to rationale, key points and insights, facilitators of CE and barriers to CE. Principles and standards of CE in various contexts served as a foundation for the CE learning package. The package comprises four modules organised by major themes such as mobilising communities, strengthening health systems, CE in health emergencies and CE as a driver for health equity.
Conclusion
After pilot implementation, tools and resources were made available for training and continuous collection of novel CE lessons and experiences from diverse socio-geographical contexts.
You have requested "on-the-fly" machine translation of selected content from our databases. This functionality is provided solely for your convenience and is in no way intended to replace human translation. Show full disclaimer
Neither ProQuest nor its licensors make any representations or warranties with respect to the translations. The translations are automatically generated "AS IS" and "AS AVAILABLE" and are not retained in our systems. PROQUEST AND ITS LICENSORS SPECIFICALLY DISCLAIM ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES FOR AVAILABILITY, ACCURACY, TIMELINESS, COMPLETENESS, NON-INFRINGMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Your use of the translations is subject to all use restrictions contained in your Electronic Products License Agreement and by using the translation functionality you agree to forgo any and all claims against ProQuest or its licensors for your use of the translation functionality and any output derived there from. Hide full disclaimer
Details
; Mier-Alpaño, Jana Deborah 3
; Padilla Tiangco, Pauline Marie 3 ; Ukam Ebe Oyene 1
; Semeeh Akinwale Omoleke 4 ; Ulitin, Allan 5
; Ong, Alberto, Jr 6 ; Marvinson See Fajardo 3
; Echavarria, Maria Isabel 7
; Alger, Jackeline 8 ; Mathanga, Don 9 ; Msiska, Barwani Khaura 10 ; Ekwunife, Obinna Ikechukwu 11 ; Nwaorgu, Obioma 12 ; Lorena Abella Lizcano 7 ; Natalia Gomez Quenguan 7
; Nieto Anderson, Claudia Ivette 13
; Briana Yasmin Beltran 14 ; Elsy Denia Carcamo Rodriguez 15 ; Eduardo Salomón Núñez 16
; Nkosi-Kholimeliwa, Vera 17 ; Mwafulirwa-Kabaghe, Glory 18 ; Juban, Noel 19 1 Country Readiness Strengthening, WHO, Lyon, France
2 School of Health Sciences, University of the Philippines Manila, Manila, Philippines
3 University of the Philippines Manila, Manila, Philippines
4 Country Readiness Strengthening, WHO, Lyon, France; Field Presence, WHO, Abuja, Nigeria
5 Institute of Health Policy and Development Studies - National Institutes of Health, University of the Philippines Manila, Manila, Philippines
6 Alliance for Improving Health Outcomes, Quezon City, Philippines
7 Centro Internacional de Entrenamiento e Investigaciones Médicas (CIDEIM), Cali, Colombia; Universidad Icesi, Cali, Colombia
8 Hospital Escuela, Tegucigalpa, Honduras; Instituto de Enfermedades Infecciosas y Parasitologia Antonio Vidal, Tegucigalpa, Honduras
9 College of Medicine, University of Malawi, Blantyre, Malawi
10 Kamuzu University of Health Sciences, Blantyre, Malawi
11 Department of Clinical Pharmacy and Pharmacy Management, Nnamdi Azikiwe University, Awka, Nigeria; Social Innovation in Health Initiative (SIHI), Nnamdi Azikiwe University, Awka, Nigeria
12 Social Innovation in Health Initiative (SIHI), Nnamdi Azikiwe University, Awka, Nigeria; Department of Parasitology and Entomology, Nnamdi Azikiwe University, Awka, Nigeria
13 SIHI Honduras Hub, Tatumbla, Honduras
14 Centro de educación medica continua Honduras, Tegucigalpa, Honduras
15 Universidad Nacional Autónoma de Honduras (UNAH), Tegucigalpa, Honduras
16 Facultad de Ciencias Médicas, Universidad Católica de Honduras Nuestra Señora Reina de la Paz Facultad de Ciencias de la Salud, Tegucigalpa, Honduras; Cirugía General, Hospital General Santa Teresa, Comayagua, Honduras
17 Evangelical Lutheran Development Services, Lilongwe, Malawi
18 Maternal and Newborn Care, Joyful Motherhood, Lilongwe, Malawi
19 Department of Clinical Epidemiology, University of the Philippines Manila, Manila, Philippines




