Introduction
Due to the intricacy and uncertainty of detached concepts and dilemma of human assumptions, Zadeh [1] introduced a remarkable notion of the fuzzy set theory, which has been successfully applied on distinctive domains of applied mathematics and engineering techniques. Chang and Zadeh [2] introduced the conception of fuzzy structure and lots of researchers from different fields have been studying the ideology of one-dimensional or n -dimensional fuzzy numbers, established in the articles [3–5] with the countless improvement and advancement of postulation of fuzzy set theory. The subject eventually became a matter of immense academic concern. Gradually, as research running in this domain, the perception of uncertainty is elongated into interval-valued fuzzy sets [6] and later, Atanassov [7] established the idea of intuitionistic fuzzy set where both membership and non-membership functions are considered simultaneously. Smarandache [8] demonstrated the architecture of neutrosophic set (NS) theory where the idea of the intuitionistic fuzzy set was extended into three distinctive components namely truth, indeterminacy and falsity functions independently lying in the interval . Demonstration of the NS has a great impact on our real-life system and several researchers like [9–19] enriched the NS theory. Day by day, as improvement goes on, researchers fabricated the conception of triangular [20, 21], trapezoidal [22, 23], pentagonal [24, 25] fuzzy numbers to capture many real-life problems in a robust way. Liu and Yuan [26] and Ye [27] established the conception of triangular intuitionistic fuzzy set and trapezoidal intuitionistic fuzzy set, respectively, which are the gracious mixture of the triangular and trapezoidal fuzzy sets with intuitionistic fuzzy set. However, researchers noticed some drawback in the construction of intuitionistic fuzzy set as it disobeyed the definition and its properties in some cases; for example, if we consider fuzzy numbers like 〈0.5,0.7〉, 〈0.4,0.8〉, then sum of the components is not less than equal to 1. To overcome this drawback, Yager [28] introduced the conception of Pythagorean fuzzy number (PyFN) where the sum of the square of its membership and non-membership functions is less than or equal to . Garg [29–31], Peng and Yang [32, 33] & many others have done some interesting work on Pythagorean fuzzy set and many more developments are still possible in this area. Cuong [34] inflated the idea of IFS into three-dimensional field and manifested picture fuzzy set (PFS) which is interpreted by positive-membership, neutral-membership and negative-membership degrees with the sum of these degrees is less equal to 1. This concept of PFS is more suitable to human assumption than the previous existing concept of fuzzy theory. PFS is one of the richest fields in the recent times and researchers like Mahmood et al. [35] and Jan et al. [36] work in this environment to solve the MCDM problem. Furthermore, Mahmood et al. [37] unfolded the conception of Pythagorean fuzzy set into three-dimensional space and they initiated the idea of spherical fuzzy set and T-spherical fuzzy set which are characterised by positive-membership degree, neutral-membership degree and negative-membership degree. In spherical fuzzy set, they took the sum of the square of membership degrees is less than equal to and for T-spherical fuzzy set, the n th sum of membership degrees is less than equal to . Gündogdua and Kahramana [38] introduced the TOPSIS method in spherical fuzzy environment. Rafiq et al. [39] presented the cosine similarity measures from PyFS & PFS into spherical fuzzy environment and apply it to decision-making problems. Spherical fuzzy sets and T-spherical fuzzy sets are also studied by several other researchers [40–44]. T-spherical fuzzy set can nicely handle few of the drawbacks of spherical fuzzy numbers but it is not easy to implement from practical point of view. Thus, we introduced a new concept namely generalised spherical fuzzy number (GSFN) where the radius of the sphere has been extended appropriately. It is to be noted that value of membership function of each component of a spherical fuzzy number lies between zero and one and the sum of the squares of all the three components of a spherical fuzzy number will be less than or equal to 3. We, therefore, consider a sphere of radius instead of radius 1 (as it was considered in spherical fuzzy number) and introduced the perception of new GSFN.
In this research paper, we proposed the idea of the GSFN and its properties. Later, we established the new exponential operational laws on the GSFN which has a great impact on decision-making problem. Apart from this, we also developed score and accuracy functions on the generalised spherical fuzzy domain and lastly, we consider a multi-criteria group decision-making (MCGDM) problem in which there are four different kinds of decision-makers present, different kinds of weight are given to the attributes and according to their opinion, we need to find out the best alternative among all of them.
Multi-criteria decision-making (MCDM) problem
The MCDM problem is the paramount topic in decision scientific research. In the current scenario, it is more essential in such problems where a group of criteria is apprised. For such problems involving MCDM problems have come into existence. MCDM can be enforced in distinct fields under different imprecise or crisp environment. For example, Karai and Cheikhrouhou [45] have recognised a multi-criteria decision-making approach for collaborative software selection problems. Wanga et al. [46] have utilised a multi-criteria decision-making method based on intuitionistic linguistic aggregation operators. Chen et al. [47] reviewed a fuzzy MCDM method with new entropy of interval-valued intuitionistic fuzzy sets. Intuitionistic interval fuzzy information in the MCDM has been surveyed by Wang et al. [48]. Recently, the researcher finds interest in MCDM. Chaio [49] obtained multi-criteria decision-making methodology using type 2 fuzzy linguistic judgments. Wibowo et al. [50] examined MCDM for selecting human resources management information systems projects. New web-based framework development for fuzzy multi-criteria decision-making is illuminated by Hanine et al. [51]. Büyüközkan and Güleryüz [52] wielded the decision-making conception in smartphone selection using intuitionistic fuzzy TOPSIS. Efe [53] employed an integrated fuzzy multi-criteria group decision-making approach for the ERP system selection. Seddikia et al. [54] served the use of MCDM approach in the thermal innovation of masonry buildings: the case of Algeria. An outranking sorting method for MCGDM using intuitionistic fuzzy sets was given by Shen et al. [55]. A better approach namely the Best-Worst-Method is correlated by ELECTRE by [56]. The method WASPAS-SVNS are delivered by Bausys and Juodagalviene [57].
Motivation
The realistic concept and impact of impreciseness plays an important appreciation in mathematical modelling, various complex engineering and medical science problems etc. Spherical fuzzy number has been embedded and demonstrated as an extension of Pythagorean fuzzy set. However, if anyone considers fuzzy numbers like 〈0.5, 0.7, 0.9〉, 〈0.7, 0.9, 0.9〉 then it disobeyed the definition of spherical fuzzy number as the sum of the square of its component is not less than or equal to . To tackle this kind of problem, we extended the concept of spherical fuzzy set into the generalised spherical fuzzy set (GSFS). On the other hand, it is observed from the existing literature that the most operational laws are based on algebraic sum and product in the aggregation procedure where weights appear as a power that are taken as crisp number lying in [0, 1]. Now, there might be cases where weights are a fuzzy number. To deal with this situation exponential operational laws are defined with real base in case of intuitionistic fuzzy set [58], interval-valued intuitionistic fuzzy set [59] and Pythagorean fuzzy set [60]. Naturally, the question arises whether exponential operational laws can be defined in the case of the spherical fuzzy set or not? Unfortunately, exponential operational laws cannot be embedded directly into the spherical fuzzy set due to the restriction of the sum of squares of three membership functions less or equal to one. Thus, we first extended spherical fuzzy set into the GSFS by increasing the radius of the sphere from 1 to and then defined exponential operational law in generalised spherical fuzzy environment.
Novelties
Several works are already published in this spherical fuzzy set arena. Researchers are already improved lots of formulations and applications in different fields of spherical fuzzy set. However, in the case of GSFS theory, distinctive kinds of works can be developed which are still unknown. Our work is to try to build up the conception on this unknown point.
(i) Demonstration of GSFSs.
(ii) Development of score and accuracy functions.
(iii) Construction of exponential operational law in generalised spherical fuzzy environment.
(iv) Utilisation of GSFN in multi-criteria group decision-making problem.
Mathematical preliminaries
In this section, some elementary definitions and operations related to IFSs, PyFSs, and SFSs have been discussed.
Definition 1
Let W be a universe of discourse. Then
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Abstract
The construction of generalised spherical fuzzy number (GSFN) is a reliable philosophy to design and understanding of vagueness and impreciseness. In this study, at first, the authors have defined the generalised spherical fuzzy set and discussed its several properties. Then, a new score and accuracy functions have been introduced in the generalised spherical fuzzy environment which leads to a new method of conversion of fuzzy number into a crisp number. New exponential operational law has been defined for GSFNs where the bases are positive real numbers & components are GSFNs and its various algebraic properties have been studied explicitly. Using this exponential operational law, a generalised spherical weighted exponential averaging operator has been proposed, which is used to develop a multi‐criteria group decision‐making (MCGDM) method in the generalised spherical fuzzy environment. The newly developed MCGDM has been demonstrated through a real‐life problem and its effectiveness and rationality have been shown through sensitivity analysis.
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Details

1 Department of Mathematics, Indian Institute of Engineering Science and Technology, Shibpur, India
2 Department of Basic Science, Narula Institute of Technology, Agarpara, Kolkata, India
3 Department of Applied Science, Maulana Abul Kalam Azad University of Technology, West Bengal, India