Evaluation of an e-learning device for workers’ compulsory training: an example of collaboration between university and company

Abstract

In this article, we present the collaboration between the Quality, Hygiene, Security and Training department of the service provider of the Coop-branded cooperatives and the Human Sciences and Education Department of the University of Perugia, the objective of which was compulsory training in the fields of Job Security and Food Hygiene, provided by the company in e-learning, and addressing the employees of several cooperatives operating in the largescale organised distribution sector.

The collaboration contemplates two steps. The first one consisted of the certification of compliance according to certain quality criteria. Course evaluation and certification were therefore assigned to an external institution that researches these subjects and thus was able to provide the training governance team with matter for reflection on the implemented training path, also indicating some potential aspects that needed to be further developed. The second step consisted of a wide-ranging, articulated empirical research that, on the one hand, enabled the university to cast light on a phenomenon that has been studied little or not at all from an educational viewpoint and, on the other, has enabled the Consorzio Interprovinciale di Servizi-Quality, Hygiene, Security and Training department (CIS-QuISF) to enhance its professional perspective and the e-learning mode to gain increasing recognition.