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© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.

Abstract

(1) Background: This paper examines the relationships between generational handover protocols, knowledge transfer behavior, and key organizational outcomes. (2) Methods: A quantitative design was applied, using non-parametric tests and partial least squares structural equation modeling (PLS-SEM) on survey data from 168 employees in companies located in the Basque Country. (3) Results: The presence of formal knowledge transfer protocols and generational handover processes was significantly associated with greater employee knowledge-tranfer behaviors. These behaviors, in turn, had significant positive effects on organizational innovation and job performance. Although moderate correlations were observed with strategy, performance, and competitive advantage, the structural model did not confirm direct relationships. (4) Conclusions: Despite their strategic importance, many organizations still lack formalized mechanisms for knowledge preservation. This study offers a framework for understanding the impact of structured knowledge transfer practices on organizational performance and suggests avenues for future research in knowledge continuity and succession planning.

Details

Title
Relationships Between Generational Handover Protocols, Knowledge Transfer Behavior, and Key Organizational Outcomes
Author
Igoa-Iraola Elene 1   VIAFID ORCID Logo  ; Díez, Fernando 2   VIAFID ORCID Logo  ; Román, José Miguel 3 

 Department of Health Sciences, Deusto University, 48007 Bilbao, Spain 
 Department of Education and Sport, Deusto University, 48007 Bilbao, Spain; [email protected] 
 Fagor Ederlan—Edertek Technology Center, 20540 Eskoriatza, Spain; [email protected] 
First page
497
Publication year
2025
Publication date
2025
Publisher
MDPI AG
e-ISSN
20798954
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
3233253168
Copyright
© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.