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It's About Excellence: Building Ethically Healthy Organizations. 2008. David W. Gill. Provo, UT: Executive Excellence Publishing. 223 pages.
The essence of any quality program found in an organization is centered in the ethical compass embedded in its culture. This book provides a clear approach for quality professionals to assess the ethical health of an organization and present it to management to maintain or improve. The tool offered by Gill to achieve this critical task consists of a matrix formed by four process columns (identification, education, implementation, and evaluation) and six component rows (motivation, trouble-shooting, mission and values, culture and values, practices and principles, and leadership).
Of course, the ethical health of an organization is much more than a matrix of rows and columns and...