Content area
Abstract
Four years ago, NHS England was inspired by the work of Kate Granger and the effects of the #hellomynameis campaign, which highlighted the importance of understanding what matters to people and how small acts such as introducing yourself can have a huge effect on someone’s experience of care.
Details
Title
Always Events: finding out what is important to service users
Pages
16-19
Section
Feature
Publication year
2019
Publication date
Jan 2019
ISSN
13545760
e-ISSN
20478976
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
2178288924
Copyright
©2019 RCN Publishing Company Ltd. All rights reserved. Not to be copied, transmitted or recorded in any way, in whole or part, without prior permission of the publishers.
2019
RCN Publishing Company Ltd