Content area
Full Text
Hyrum W. Smith, Vice-Chairman of international professional services organisation Franklin Covey Co. recently visited London to address a Leadership Symposium held at Lords Cricket Ground attended by some zoo-delegates - the first such event to be held in Europe by this organisation.
During his stay he met up with Manager to talk about his distinguished career, his reflections on differing management styles and his unique insight into what motivates managers - and people in general for that matter. He is in conversation with journal Manager, Raye Hallett
Planner! There were so many Day Planners and organisers around at the time I thought sometimes that I was crazy too. They were dark days. We were struggling to meet payroll in the early days. There were some dark times and I just had to reach a point where I decided I was not going to let other people pull me down".
Crab Theory HWS: I had an interesting experience in my youth when I was growing up in Hawaii that had a RH: Have you encountered much opposition in business since you introduced the Franklin Planner?.
HWS: if I had been influenced or hurt by anyone who did not like me or like the way I did things, I would be a basket case by now. The Company would not have existed. When I started this Company most of my close friends and my family thought I had lost my mind. They thought I was crazy!" They said, "What, another Day major impact on me. My father and I used to go "crabbing" out into the ocean - get crabs, put them in a bucket and keep them alive, because theywould keep fresher alive.
On one occasion, I have a vivid memory, I was about io or ii at the time. I looked into the bucket and I was about to go into the ocean to get some more crabs. There were about six crabs in the bucket and one ofthese crabs was climbing up the side of the bucket. I said to my dad "We'd better put a lid on the bucket or the crabs will get out!"
He said "No, none of the crabs will get out," and suggested I sit and...