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The first edition of this book (2000) had a different subtitle: "Managing rapport in talk across cultures." It is interesting that this new edition includes "politeness theory" in the subtitle, because Spencer-Oatey argues in chapters 1 and 2 that "rapport management" is a more appropriate term. The book has five parts: "Basic concepts," "Cross-cultural pragmatics: Empirical studies," "Processes in intercultural interaction," "Intercultural pragmatics: Empirical studies," and "Methodology." Each part begins with a useful one-page Editor's Introduction, and parts 2 and 4 end with a list of suggestions for further reading. There is a glossary at the end of the book which is new to this edition.
Most of the chapters were in the first...