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Encyclopedia of Crisis Management. Ed. by K. Bradley Penuel, Matt Statler, and Ryan Hagen. Los Angeles: Sage Reference, 2013. 2 vols. $350 (ISBN: 978-1-5422-2612-5).
I will admit that I wasn't quite sure what all was meant by the term "crisis management," or how broadly it could be applied as a field of study, before working on this current review. Thankfully, as one would expect from any decent reference work, the "Introduction" section was able to provide me with a solid overview of the topic. Here, it explains quite simply that "'crisis management' involves planning for, coping with, and recovering from the impacts of unexpected events" (xxv). Considering that "unexpected events" could conceivably emerge from just about any situation, I soon began wondering how the...