Content area
Full text
KEY WORDS
Health literacy; patient education; social determinants; patient communication; patient education; health literate organisation
ABSTRACT
Objective
To be a call to action to nurses and all health professionals to implement proven effective evidence based strategies that can decrease health literacy demands on health consumers, and improve health outcomes and the provision of safe person-centred health care.
Primary argument
Health professionals, specifically nurses, are important providers of health information to health consumers. They influence the health literacy demands placed on health consumers through the way they organise, present and communicate information (Australian Commission on Safety and Quality in Health Care, 2014). All health professionals need to be cognisant of the range of effective strategies they can implement to reduce the health literacy demands on health consumers through effective interpersonal communication, health materials in the written and visual formats and the creation of health literate environments to improve health outcomes and the provision of safe care.
Population measurements of functional health literacy levels (Australian Bureau of Statistics 2008) indicate that 59 per cent of the Australian population aged 15 to 74 years did not achieve an adequate health literacy skill level to meet the complex demands of everyday life and work in a knowledge-based economy.
Conclusion
An understanding by all health professionals of the concept of health literacy, and the evidence based strategies they can implement to decrease health literacy demands on health consumers is imperative to enhancing the involvement of health consumers in their care, improving health outcomes and in the provision of safe health care.
INTRODUCTION
A previous article by Johnson (2014a) in the Australian Journal of Advanced Nursing introduced the concept of health literacy by providing an overview of key literature about (1) understanding health literacy as a concept and (2) the importance of health literacy to health care. This current article will build on that previous article and introduce a range of evidence based strategies that all health professionals, including nurses, can implement to decrease the health literacy demands on health consumers through interpersonal communication, printed information and the creation of a health literate environment.
The Australian Commission on Safety and Quality on Health Care (ACSQHC 2014) has recently published a statement on health literacy and its importance to improving the...