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Marilynn M Rosenthal Open University Press, pounds sterling12.99, pp 167 ISBN 0 335 19109 6
Marilynn Rosenthal spent several years in England and in Sweden questioning doctors, managers, and patients, and The Incompetent Doctor is full of anecdotes (some of them repeated) that result from this research.
Naturally Rosenthal wants to know what is a forgivable error and how it differs from a...
