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Information Technology Evaluation Methods and Management Wim Van Grembergen Idea Group Publishing Hershey, PA 2001 279 pp. ISBN 187828990X US$74.95 soft
Keywords Evaluation, Investment
The evaluation of Information Technology (IT) and its business value have recently been the subject of many academic and business discussions. Investments in IT are growing extensively and business managers worry about the fact that the benefits of IT investments might not be as high as expected. This phenomenon is often called the Investment Paradox or the IT Black Hole: large sums are invested in IT that seem to be swallowed by a large black hole without rendering many returns. Getting value from IT and the evaluation of IT is the topic of this book. It encompasses 17 papers on IT evaluation written by academics and...