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ABSTRACT
In this paper, we outline how recruiting and talent acquisition gained importance within HRM field, then give a brief introduction to the newest tools used by the professionals for recruiting and lastly, describe the Artificial Intelligence-based tools that have started playing an increasingly important role. We also provide further research suggestions for using artificial intelligence-based tools to make recruiting more efficient and cost-effective.
Keywords: Human Resource Management, Talent Acquisition Software, AI, Machine learning
INTRODUCTION
As companies become specialized in their offerings, they need employees with specialized skills to remain competitive. Recruiting and talent acquisition is gaining prominence within the Human Resource Management (HRM) field, especially for filling high-tech positions due to the high demand for such roles (Hunckler, 2018 and Bolden-Barrett, 2018). This trend has led to an increased usage of software tools and new technologies such as artificial intelligence to achieve better efficiency in overall HR operations as well as in recruiting. In this paper, we outline how recruiting and talent acquisition gained importance within HRM field, then give a brief introduction to the newest tools used by the professionals for recruiting and lastly, describe the Artificial Intelligence-based tools that have started playing an increasingly important role. We also provide further research suggestions for using artificial intelligence-based tools to make recruiting more efficient and costeffective.
The Increased Importance of Recruiting and Talent Acquisition Function Within HRM
HRM is concerned with the selection, development, and retention of the employees and is critically linked to the organizational effectiveness and success (Kramar, 2014 and Saridakis, Lai, & Cooper, 2017). The proliferation of personal computers and later internet technologies caused a tremendous rise in the knowledge economy-based companies. The knowledge economy is defined as the economy where products and services are based on knowledge-intensive activities rather than physical inputs or natural resources. (Powell & Snellman, 2004). In the knowledge economy, human capital is a critical factor for every organization to achieve sustainable competitive advantage. Hence selection of competent employees is the most important function of human resource managers (Heidary Dahooie, Beheshti Jazan Abadi, Vanaki, & Firoozfar, 2018). The high-tech industry companies realized that a significant amount of their competitive advantage depends upon their employees' talent and the company may be at a disadvantage if these employees...