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Abstract
The investigation aims to test the association between social networking site addiction and employees' performance. This research also looked at the role of information overload as a mediating factor in the link between social networking site addiction and job performance, as well as the role of self-management as a moderating factor. This is a quantitative study based on a survey approach. Data were collected from 466 SMEs' owners and managers. The finding indicated that social networking sites addiction reduces SMEs employees' performance. Information overload mediates the association among social networking sites and employees' performance. The current study also found that self-management moderates the association among social networking sites addiction and workers' performance. The study contributed to the existing knowledge on social networking site addiction by exploring its impact on employees' performance. This is the first study which offers a unique model by adding information overload as a mediator and self-management as moderator in the association between social networking site addiction and employees' performance. The study has multiple implications including a better understanding of different concepts and their relationships, proposing and testing a model, and guiding owners and managers of SMEs in limiting the SNSs use for higher performance.
Keywords: Social networking sites addiction; information overload; employees' performance; self-management; SMEs.
Introduction
There is a rising trend of technology in today's world (David, 2015; Li, Wang, Abbas, Hassan, & Mubeen, 2022). This resulted in the introduction of numerous innovative products that has highly enhanced the living standard of individuals. Such products are becoming a vital part of everyday life especially the internet and social media (Maddikunta et al., 2022; Mick & Fournier, 1998). Social networking sites (SNSs) such as Google+, Twitter, Facebook, and Instagram have numerous benefits and drawbacks for working people. Similarly, employees working in SMEs are also affected by these technology-oriented innovations. As a result, organizations are also being affected by the use of SNSs and the way employees stick with SNSs (Bin-Nashwan et al., 2022; Madge et al., 2009). Employees are wasting their productive time using social media on activities such as chatting with friends and family, watching their videos, and liking and/or commenting on their pictures/videos/statuses. Thus, SNSs addiction is reducing the employees' performance by distracting their duties and lowering their...