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Models for Library Management,
Decision-Making, and Planning
Robert M. Hayes
Academic Press
San Diego, CA
2001
pp. 278 + xvi and one CD-ROM
ISBN 0 12 334151 5
US$99.95 hardback
Keywords Management, Libraries, Planning,
Decision making
We have been indebted to Bob Hayes for several valuable books over the years. This one may prove to be the best of all. It applies the process of scientific management to libraries, in a way that has not to my knowledge been attempted hitherto; it goes beyond previous works by Dougherty and Heinrich (1966) and by Hayes (1993, 1996) himself, and includes a CD-ROM containing the operating copy of LPM, his Library Planning Model - essentially a set of spreadsheets (5,139 pages of them).
Part 1 considers the...