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Achieving excellent patient satisfaction is important because it is associated with positive patient outcomes. In addition, it can have a direct impact on hospital revenue. Despite different strategies implemented by healthcare facilities, improving patient satisfaction remains a huge challenge. Recently, there are studies showing the positive impact of nurse leader rounding (NLR) on patient satisfaction (Ayaad et al., 2019; Littleton et al., 2019). NLR allows nurse leaders to connect with patients, gain real-time feedback, achieve quick recovery, recognize staff, and follow up to ensure patients'...





