Content area
Full Text
Organizational Change: An Action Oriented Toolkit By Tupper F. Cawsey, Gene Deszca and Cynthia Ingols Sage Publications India, New Delhi, 2012, Pages: 492, Price: 495 ISBN: 978-81-321-0873-3 (Hardcover)
Organizational Change: An Action Oriented Toolkit is co-authored by three eminent experts in the field of academics and research consultancy. The book deals profusely with imperative aspects of organizational change that remains a prime concern for most organizations.
The book takes offwith the concepts of organizational change and how the environmental forces drive change today. One of the vital and potential changes that can influence social, cultural and economic environment is the demographic changes. While demographic shifts have only far-reaching consequences in the future, they undeniably propel economic implications for organizations and the society as a whole. The economic aspects include health care, pension support and the like. In addition to demographic changes, organizational and societal growth can also be impacted through the macro changes of digitization of information, integration of nation states and the geographic dispersion of value chain. Globalization has contributed to the overall creation and shiftof organizational dynamics, thus leading to both incremental as well as discontinuous changes that consummate strategic repositioning.
The authors proceed to simplify the complexity of the change-management situation. They advocate that two distinct aspects of How to change and What to change need to be thoroughly addressed by taking into account the relevant environmental contexts of each organization. The change aspects were brilliantly summed up with real life case incidents of Mc Donald's and of a leading hotel chain in England. Further on, while exploring the common impediments and the "failure of success" in adapting to swiftchanges, the authors drew insights from the popular change process models.
The authors then attempt to address the glaring question "What to Change?" What to...