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Performance Management: A Roadmap for Developing Implementing and Evaluating Performance Management Systems
By Elaine D Pulakos Effective Practice Guidelines, Society for Human Resource Management (SHRM), The SHRM Foundation, 1800 Duke Street Alexandria, Virginia, United States of America 2004, Pages: 56, Price: $27.30
Performance Management: A roadmap for developing, implementing and evaluating performance management systems, mere purpose of this booklet is to provide Human Resource (HR) professionals with useful guidelines for developing and implementing effective performance management systems. The essence of book is targeted to achieve optimum organizational goals by unbiased assessment of employees. The author comprehensively elaborated different sources through which information of employees evaluation can be obtained. It includes managers, peers, direct reports or customers and this type of rating is often called as 360-degree feedback and the crux ingredient intricate in this process is unbiased feedback which needs careful rectification, management and control of feedback, whose inculpation in performance management system is a dominant feature. The most appropriate way suggested by book, for ongoing evaluation of employee's performance is collection of feedback from different rating sources in order to negate the concept of personal biasness and to introduce Competency Models for the conviction of effective organizational outcomes.
The author exquisitely divided the book according to stages involved in performance management, embarked from Performance Planning and covered up to the legal considerations that can crop up the perfect execution of performance management System. First fiv e par ts of book delv e abou t e s s ent ial s trate gies requ ired for implementation of effective performance management in the organization and rest of the contents of book are written to delineate performance evaluation and performance re view, th r o u gh th e pro c e s s of ali gnmen t w i t h ot her HR sys t e ms i n wh i c h communication, automation, pilot testing and training of employees and managers are key themes of this book.
Elaine D Pulakos points out that performance management is the back bone of human resource management in spite of its all effectiveness incorporates many flaws which is becoming cause of poorly designed performance management system in the organization. The keen identified issue behind the poor...