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ABSTRACT
The purpose of this paper is to determine the best fit model for knowledge management performance in higher education institutions in Region VIII, Eastern Visayas. Empirical studies have been conducted in the areas of transformational leadership, organizational learning, and organizational strategy; however, there has been limited research on the interrelationships of these subjects and their direct influence on knowledge management performance. Descriptive-correlation technique using structural equation modeling (SEM) was used in the study. The respondents of the study were 400 administrative staff of higher education institutions in the region. This study reveals that there is a significant relationship between the latent exogenous variables and knowledge management performance. The best fit model (Model 3) indicates that transformation leadership, organizational learning, and organizational strategy are critical factors of knowledge management performance. The indicators of the variables in the best fit model are idealized influence and inspirational motivation for transformational leadership; individual learning and team learning for organizational learning; knowledge management strategy for organizational strategy; and, performance scale and quality performance for knowledge management performance.
Keywords: knowledge management performance, structural equation model, higher education institution.
Received 3 June 2021 | Revised 1 September 2021 | Accepted 30 September 2021.
1.INTRODUCTION
1.1Rationale
Challenges of globalization and the growing demands for higher learning emphasize the important role of knowledge management (Mathew, 2010); however, Bhusry and Ranjan (2011) state that only few higher education institutions achieve all or most of its importance and benefits because of lack of awareness and failure to integrate knowledge management into their daily functions. Knowledge management has already been a high priority in the corporate world and Devi Ramachandran, Chong, and Wong (2013) deemed higher education institutions must also adopt this innovation to accommodate their academic as well as administrative purposes, conceivably because academic institutions ought to develop their abilities to respond timely to the continuing challenges and survive, similar to the business sector.
Knowledge management, according to Al-Husseini (2014), aims to enhance organizational performance. It is argued that successful knowledge management performance would result in sharing of best practices, better decision making, ability to respond to organizational issues, reduced mistakes in the work, improved people skills and thus improve process handling (Ahmed and Shepherd, 2010; Bhusry and Ranjan, 2011; Chen & Huang, 2009)....