Content area
Full Text
Abstract
In banking some operations like opening deposits, fund transfer, Passbook Printing and Cheque Clearing can be access only during in banking hours. The banks have implemented the certain technology in few services to cut down the access time intervention implemented Self Service Technologies.
Keywords: Self Service Banking Technology; Kiosk Banking; Current Trend; Effective Utilization; Pros and Cons
© Vijayasarathi V, 2016
INTRODUCTION
Modern banking industry is fully computerized. All the bank branches are networked with Core Banking Solutions (CBS). The customers can access their account in any branch of same bank from anywhere which is known as anywhere banking. The advancement in the technology such as ATM, Internet Banking and Mobile Banking has set a trend for anytime banking.
The bank setup lobbies in their premises and in main business area location termed as ELounge to facilitate their customers to access their certain banking services 24*7*365 under one roof. It also called as Kiosk Banking.
Kiosk banking like a booth access certain banking channels and the bank utilize this for their marketing purposes. It's a low-cost marketing strategy. A kiosk will usually create attention by attractive display and messages to get new customers. It is one stop point for the bank to their certain targeted clients depending on their needs. In E-Lounge they installed certain banking channel kiosks are:
a. Clearing Cheque Kiosk
b. Passbook Printing Kiosk
c. Multi-Function Kiosk
d. Bulk Note Recycling Machine [BRM]
KIOSK BANKING TECHNOLOGY SERVICES
Clearing Cheque Kiosk
Cheque clearing is the process of moving a cheque from the bank in which it was deposited to the bank on which it was drawn, and the movement of the money in the opposite direction. This process is called the clearing cycle and normally results in a credit to the account at the bank of deposit, and an equivalent debit to the account at the bank on which it was drawn [1].
After implementation of Cheque Truncation System [CTS] clearing process, Cheque movement in the form of Electronic Image no need of physical cheque movement as older Clearing House method. It saves more cost and time to bank and Reserve Bank of India.
In impact to Self Service Technology and customer to access banking channel 24*7*365 for clearing cheque deposit...