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Abstract
Project management involves the management of resources, of which one of the most difficult to manage is human resources. In global projects where resources and project team members are spread across the globe, it is worth considering the various risks, effects on quality, and what the key success factors in managing a global team may be. The results of our research build on a foundation of accepted global project management, offshore project management, and international project communications standards. Management of international global teams may require project managers to learn new ways of working. This can include learning a new language, managing international communication, ensuring training is consistent, or providing rewards and incentives that encourage a diverse group. To be successful in managing resources across the globe, considerations must be made by the selected project manager to ensure that they are culturally fluent. Expectations for the team must be set that accept the limitations of global project teams. Some limitations may include cultural differences and language barriers. How project managers manage these degrees of difference will determine the success of the global team as a whole. Management of human capital focusing on performance, leadership, and working together will ensure that each resource will provide value and strive for excellence.
Keywords: Managing International Projects; International Project Communications Planning; International Project Human Capital Management; Offshore Project Management, Global Project Management
Introduction
Managing projects with teams that sit in the same building are a thing of the past. More and more projects are utilizing offshore resources and partner organizations. Why are companies faced with choosing between insourcing and outsourcing for parts of their organizations? With the growth in technology, project teams will be able to find the needed talent for the effort at hand, regardless of the physical location of the resources. Many organizations will decide to move project work offshore to minimize costs and to leverage specialized skills of human resources.
As for the benefits of offshoring, there are several things to consider. When projects are managed as outsourced, measures must be put into place to ensure that quality will be maintained, and continue to meet the needs of the consumer. Although every project faces risk, global projects present additional risks that will need to be...