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Faced with an ever-changing, complex mobile user base, the CIO takes a different tack to assure security without having to fight users
It's clear that mobile computing is becoming an expectation, both through laptops and the emerging generation of Web-savvy handhelds such as the Apple iPhone and Nokia N95. But the mobile world is both highly fragmented and hard to control, given that users typically consider their devices to be personal ones that an outsider such as IT should not take over.
Universities face this reality perhaps more than any other business, and because students come and go -- and faculty often have more power than IT -- a "do what I say" approach to ensuring consistency and security won't fly. At the 4,400-student Southern Polytechnic State University in suburban Atlanta, CIO Bill Gruszka took a different path to secure his systems than trying to control the...