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Adeptra, providers of two-way real-time alerting solutions, has partnered with Envox Worldwide, a global provider of voice-enhanced communications solutions, and is using the Envox Communications Development Platform to provide critical voice solutions for their multi-modal Just-in-Time Response Solutions. The Envox platform was selected not only for its advanced voice functionality but also because of its simplified development paradigm that enables the rapid creation of personalized notification solutions. Their Envox- based solutions have given Adeptra the edge they needed to win an impressive and rapidly growing list of the major credit card issuing banks in the US and UK as customers.
"The Envox Communications Development Platform is a critical component in our product development operations," said Phil Wilson, CEO of Adeptra. "It gives us the ability to easily and cost- effectively customize our solutions -- a feature that sets us apart in the industry."
Adeptra's revolutionary alerting solutions allow credit card issuers to identify and respond to fraud faster, lenders to collect payments more cost-effectively, travel companies to retain more customers with real-time alerts, and telecos to increase revenues through proactive upsell programs. Their Just-In-Time Response Solutions go beyond a simple alert notification. They provide personalized contact and enable customers using two-way devices to instantly respond to alerts. They can...