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Back in Ebenezer Scrooge's day, accounting was little more than number crunching with a quill pen and human resources was a function of the boss' attitude toward employees.
"Literature's most famous accountant was out of touch insensitive to the needs of his own clients and employees, detached from his community, and oblivious to trends in the profession," said Thomas Emmerling, managing partner at Dopkins & Co., one of Buffalo Niagara's largest local accounting firms, with headquarters at 200 International Drive in Williamsville.
"Today, we can serve clients in ways that were unheard of a decade ago," Emmerling said of the firm that Leonard Dopkins founded in his basement in 1955 to provide traditional auditing, accounting and tax services to a then-small but steadilygrowing cadre of clients.
Dopkins vacated his basement in the late...