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Competition in the word processing market can be particularly cutthroat. In the Buyers' Scorecard user poll of the leading Windows-based word processors, Lotus Development Corp.'s Ami Pro and Microsoft Corp.'s Word for Windows finished neck and neck, with Ami Pro squeaking out a narrow victory in overall satisfaction.
WordPerfect Corp.'s WordPerfect for Windows placed with a 76 overall score, compared with 80 for Ami Pro and 79 for Word for Windows. Fifty users of each product responded, including information systems management and end users.
Ami Pro earned the highest satisfaction score in the three categories users say they consider most crucial: overall quality, ease of use and performance. Some of its other strengths include the ability to preview a document or style sheet before opening it and the ability to access integrated graphing and drawing tools.
Users can edit charts in the same window as text. Ami Pro makes extensive use of icon bar menus, and the right mouse button brings up a menu of commonly used functions.
On the other hand, Ami Pro received lower ratings than either of its competitors in documentation and on-line Help and in service and support.
Ami Pro runs only under Windows. Version 3.0, released last year, is priced at $495. The...