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The Art and Science of Competency Models
By Anntoinette Lucia and Richard Lepsinger, 197 pages, Jossey-- Bass PfeifFer (1999). At bookstores or 1-888-866-5559, wwwjosseybass.com
Competency-based approaches are central to any consideration of leading edge recruitment and staffing practices. This book is subtitled "Pinpointing critical success factors in organizations" and offers a realistic overview of what is entailed in developing and implementing competency models in four key areas:
selection;
training and development;
performance appraisal, including 360 degree feedback; and
succession planning.
The...