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Resellers and training companies are developing education plans that emphasize a matching of skills, personnel and courses in order to help customers hold down the costs and meet the development needs of their client/server migrations.
As a result, training companies are placing greater emphasis on determining where customers are in their client/server migrations; the skills that employees in these IT departments will need, and when; and how to build a core level of knowledge and specific technical skills. Components of these plans include skills inventory, pre-tests, and solutions that take long-term and integrated approaches.
Although training costs are high for client/server solutions, lack of training is more costly.
"Client/server is expensive," said Jan Moriarty, corporate director of application services at The Future Now Inc., Cincinnati. "And it's a disaster if you don't have training surrounding the whole solution."
The Future Now plans to roll out its new "Technology Lifecycle Project Management" program companywide this quarter. The system replaces a more "straightforward, traditional-based curriculum," said Tim Wallace, vice president of professional services. Seeds for the program were planted last year, and it bore fruit...