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Founded in 1758, Cox & Kings is the longest established travel company in the world. It has 12 fully-owned offices in India,and, as an internationally operating travel company, works collaboratively with international and associate offices around the world.
Despite the firm's investment in network infrastructure, users faced slow response times while accessing business-critical applications such as SAP from their branch offices and other applications such as email from their laptops.
This in turn affected performance and business results. The company had legacy applications with significant payload on WAN bandwidth driving a need for frequent bandwidth upgrades. The company had incurred significant expenses on frequent bandwidth upgrades both at WAN and last mile levels.
The company is well connected through its Multiprotocol Label Switching, Virtual Private Network across all its global locations with redundant last mile circuits and Customer Premises Equipment. The IT department at Cox and Kings needed to improve performance of their legacy business...