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TOLLY ON TECHNOLOGY
"If the hardware doesn't get you, the software will." Or at least this is how it seems sometimes. Last time, I wrote about the trials and tribulations of unpredictable hardware. This time, we'll look at things from a software perspective.
With broadband and wireless now ubiquitous, there are likely few small-office locations that don't avail themselves of this technology Broadband routers - inexpensive but "sophisticated,"with firewall, DHCP and frequently integrated wireless access points - can be found stacked alongside more mundane items such as wireless phones.
When it works, it's great. But few of these offices have on-site support,so when something goes wrong, it spells trouble. And all too often the culprit is software - poorly written software that seizes up with no warning and for no apparent reason. I call it "infirm firmware."
Years ago, it was much harder and much more expensive...