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Eclipse Inc., Rockford, Ill., a manufacturer of burners for the industrial process heating market, has weathered the recent economic storm by being more efficient and effective in serving its customers. This is the result of a shared vision of renewed spirit and reinvigorated passion among management and employees.
The first step started four years ago with a strategic planning session comprised of a worldwide executive management team. The outcomes from this planning session continue to lead the company today. Harry Steltmann, President at Eclipse, acknowledges that the executive team realized quickly that Eclipse needed to serve its customers more, and to do that, it had to be hands-on.
The next outcome was the result of focusing on the company's vision. After agreeing on aims, missions and goals, the vision became very clear: to be the best burner company worldwide. With this shared vision by the executive management team,...