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Business is warming up for Toronto-based Enbridge Gas Distribution Inc. and it has nothing to do with natural gas running through the company's pipelines.
Enbridge says its new Web-based contracting and reporting system for gas management - dubbed EnTRAC - has transformed users from data encoders to business analysts. The new system, the company says, has also helped it move from a tedious, manual workflow to quick, accurate and automated processes.
Enbridge expects more than a million dollars in savings will be realized in the IT department alone when the remaining applications are finally moved off the old mainframe in September.
The impetus to move to a new system was provided by the rapidly changing business environment, according to an Enbridge executive. Government deregulation of the gas distribution market in 2000 caused Enbridge to realize the business value of IT, said George De Wolf, Enbridge's IT director. "People are discovering the power of...