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Education: bachelor's degree, George Washington University
Residence: Nashville
Essential business philosophy: Be creative, kind and intuitive
Best way to keep competitive edge: Be aware of your competition, but be true to your vision.
Yardstick of success: My yardstick is to try to improve every year.
Goal yet to be achieved: Opening a second store
Best decision: Having a business plan before you make decisions
Worst decision: Throwing money at a problem. Money doesn't often solve business problems. Good, solid planning and execution does.
Toughest decision: In general, managing people and making employees feel fulfilled...