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Last year, Dow Jones Interactive began to migrate its clients to the new Factiva service offered in collaboration with Reuters. That process was completed in June 2003, albeit resulting in only partial satisfaction for many subscribers. Some resistance to change or nostalgia for an old familiar and trusted service may play a role here, but there definitely were and are some valid issues regarding content, pricing, and billing.
As people migrated from Dow Jones Interactive to Factiva, questions emerged about the roll of the Wall Street Journal Online Edition. The problem was caused by a perceived overlap in content and a perception that the two products related to each other more closely than they do. So, what is the truth?
Factiva Content
Factiva.com is a product geared towards the businessperson who needs access to both current and historic information for making business decisions. When talking about the content, Factiva representatives are quick to point out the breadth of content available in its Search and Track features, but the full product contains much more than that.
Factiva draws on nearly 8,000 sources from 118 countries and 22 languages, 800+ updated on the day of publication, and 120+ continuously updated newswires. Custom and/or in-house content can be incorporated by clients with Factiva Select. The sources covered by Factiva are outlined in an area of its Web site called Content Watch. This regularly updated area features content facts, as well as a searchable source database with detailed descriptions, additions, and deletions.
Source Search: Search the Factiva content set for local and global newspapers, newswires, trade journals, newsletters, magazines, and transcripts [http://www.factiva.com/sources/search.asp?node=:menuElem1523].
Source Additions: http://www.factiva.com/sources/sourceadditions.asp?node=menuElem1524
In addition, Factiva offers a wide range of premium content, including reports from Dun & Bradstreet, historical market data, Company Background Data from Reuters Investor, and analyst reports from Investext. The difference between regular and premium content is an important one, as you will see when we get to pricing.
Wall Street Journal Content
WSJ's Online Journal (WSJ.com), the largest paid-subscription news site on the Web, with 675,000 subscribers, publishes exclusive articles and unique interactive features not found in The Wall Street Journal print edition or on Factiva. Updated 24 hours a day, 7 days a week, the Online Journal offers exclusive views...