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Internet Services Help U.S. Workers' Compensation Carrier Surpass $200 Million in Premium
It's hard to discuss workers' compensation and the Internet without mentioning GE CyberComp. The GE CyberComp web site debuted in 1997 as the first Internet portal to give agents access to complete straight-through processing, including policy, billing and claim status-24 hours a day, seven days a week.
But the secret behind the U.S. carrier's success is more than just web technology. Behind the scenes, a sales, underwriting and actuarial team focuses on strategic business growth using sound underwriting principles, while CSC provides complete back-office business process outsourcing (BPO) services.
In fact, the virtual insurance company model has worked so well that the CyberComp Web site has been launched twice by two different companies-in as fast as 30 days. CSC worked with Reliance National in 1996 to launch CyberComp....